A: No. ConnectAve® is a web-based application and resides entirely on the host server. It does not download any software to your computer.

A: You can contact our team at info@connectave.com.

A: Click here for more information about the Straight Talk® system.

A: Yes. After you login, click on Account at the top right corner of your page. You will see the option to retake the survey here.

A: Under the Team Resources tab at the top of the page, select Team Library.

Note: You can also click Access Team Library on the Team Page to be taken to the library.

You can place any type of file into the library. You will see three books: Key Documents, Policies, and Tools. You can rename them.

To rename a book

Click on the rename link. Remember to click Save.

To remove a book

Click on the remove link. The system will ask if you are sure ? click OK.

To add a book

• Click on the Add a new book link.
• Enter a title.
• Click Create.
• If there are library items available on the left page of the book, you can drag and drop them to the right page to add them to the book. If you prefer to add items later or do not have any items available yet, just click Finished to return to the library.

To add, delete, or edit items in your library

• Click on Manage Library Items
• To add
• Follow the instructions under Create a new library item to add an item to the library.
• Enter a file name.
• Click Browse to locate the file you'd like to upload.
• Check the books to which you'd like to add the item. Don't check any books if you only want to add the item to your general library.
• Click Create.
• Repeat the process to add more items to your library.
• To delete
• Find the items you'd like to remove and click the Remove button to the right of the item.
• To edit
• Find the items you'd like to edit and click the Edit button to the right of the item.
• Edit the name or upload a new file.
• Click Save.

To organize a book

• Click organize under the title of the book you'd like to organize.
• Drag and drop items under Available Library Items to the box on the right in order to add it to the book.
• To erase items from the book, click the eraser icon next to the item. The system will ask if you're sure - click OK.
• Click Finished to return to the library.

A: Under the My Resources tab at the top of the page, select My Library. From there, you may use the team library instructions above to manipulate your library.

A: Under the Team Resources tab at the top of the page, select Team Forums.

• Click Post New Thread to start a new thread. Enter a title and a message and click Create.
• To edit the title of a thread you created, click on the Edit directly underneath the thread title on the main forum page.
• To edit a particular post, click on the thread and find the post you'd like to edit. Click Edit on the right side. Once you've made your changes, click Edit at the bottom to save your changes.
• Click Reply on the right side of any post to reply to that post. Enter your message and click Post.
• Review and change forum settings under Account at the top right hand corner of the page.

A: Under the My Resources tab at the top of the page, select My Page. Click Edit my Profile to the right of your profile picture. Make the desired changes and click Save when finished.

A:

• Under the Team Resources tab at the top of the page, select Create Team.
• You may be asked to select an organization under which to create your team. Select an organization and click Continue.
• Enter a team name. Click Create.
• From the Manage Team page, you can invite or remove people from the team, as well as edit team details.

A:

• Under the Team Resources tab at the top of the page, select Manage Team.
• Click Edit Team Details to add or change your team profile information. Click Save.
• Click Invite New People and follow the instructions to send out invitations to join your team.
• Click Remove from Team to remove that person from your team. The system will ask if you're sure - click OK.
• Click View Team Invites to check the status of your invites. You also have the option here to remove invites if necessary. Just check the box next to the invite and click Delete Selected.

A: After you've created a team, every time you log in and select a team, you will be taken to your Team Page.

From here, click Access Team Profile, then click Edit Team Details. Make the desired changes and click Save when finished.

A: After you login, click on Account at the top right corner of the page. You will see the option to update your account information here.

A: After you login, click on Account at the top right corner of the page. You will see the option to change your password here.

A: The term "parent organization" is relevant only to users of the Professional Edition. The "parent organization" refers to the organization that originally purchased the Professional Edition license. "Teams" and "groups" are created within a parent organization.
For instance, the parent organization might be the company itself; however, some teams or groups within it might be the Executive Board or the Human Resources department.

A: The Manage My List page only shows your individual contacts. Your team members are listed separately under Team Resources - My Teams. Alternately, if you click on Home on the upper right hand corner of the page, you will see all your contacts listed on one page.

A: Invite to List invites the person to your individual contact list, where you can compare your Straight Talk® survey results and learn how to improve your relationship, as well as stay connected through the online message center.
Invite to Team invites the person to a specific team or group that you have created (and are thus the administrator for). Team members have all the same capabilities that people on your individual contact list have. In addition, they can also access the team library and team forums.

A: In the Personal Editions, only the administrator (the person who owns the license) can invite people to teams. In the Professional Edition, any team member should be able to invite people to their team (but only the person in charge of administering ConnectAve® at your organization has the ability to add a person to the parent organization).
If you should have access to team invitations and still cannot invite someone to your team, please contact us at info@connectave.com. and we'll be happy to assist you.

A: In order to protect the security of your organization, new team members who were not already enrolled in ConnectAve® are only allowed access to team information. If you wish this person to have additional privileges, please contact the person at your organization in charge of administering ConnectAve®.

A: Look at the top right corner of your screen under the ConnectAve logo to check if you are operating under your parent organization (not a subgroup).

If you are operating under your parent organization: Under the Organization Resources tab at the top of the page, click on Organization Page. Click Access Organization Profile to see the Organization Admin.

If you are not operating under your parent organization: Click on the link directly under the section that lists your current status. Choose your parent organization and click Continue. Click Access Organization Profile to see the Organization Admin.

A: The company behind ConnectAve® is Leading Resources Inc., an internationally known consulting firm specializing in organizational strategy, change management, and leadership.